What clients say

Clients have transformed bank pricing and profitability
with Brilliance Financial Technology

Some of the most prestigious banks in the world rely on the Brilliance digital pricing and profitability solution.
Our clients have transformed their pricing, deal structuring, customer profitability management, and portfolio/capital management processes.

Brilliance Adds Deep Expertise

"DPX streamlines our commercial processes, which is extremely important to service our clients better and faster. Working with a partner like Brilliance who really knows what they're talking about and are really specialized in bank digital pricing is crucial to our transformation program's success." 

Lissy Smit Global Head of Loan Product Group, Rabobank

“Streamlining our bank processes and customer experience was our top priority, and given our unique requirements, Brilliance was the right strategic solution for our goals. The journey to digital transformation is not an easy one, but by choosing an industry-proven pricing solution and an innovative partner such as Brilliance, we set ourselves up for success.”

Steven Lowther, Manager of Partners Pricing Strategy, Bank of New Zealand

"We were looking for a globally leading solution to help us optimize our business lending portfolio. With our size and sophisticated requirements, Brilliance had the right solution to help support our banker and customer experience.”

Nathan Gooley, General Manager, Institutional Business Lending, National Australia Bank

BRILLIANCE IS FLEXIBLE AND RESPONSIVE

“From my perspective from the business side, it’s been an absolute pleasure in terms of Brilliance’s flexibility and creativity. They are quite adaptive and creative in finding the right solutions for us, so my overall impression has been great.”

Business Transformation, Rabobank

“The biggest advantage of working with Brilliance is how fast and responsive they are to our needs. We are delighted with the service they provide. We can operate much easier with Brilliance.”

Vice president for investment data management, investment management firm

“Brilliance’s flexibility and collaborative approach to addressing client needs are important to our longstanding relationship and why we use DealPoint (now DPX) for pricing and capital management. Brilliance enables us to focus on managing the business more strategically.”

DIRECTOR, PRICING
ONE OF TOP 5 AUSTRALIAN BANKS

INcreased profit margin

“In some cases, we’ve seen pricing on a particular loan increase by 20 to 30 basis points because of these conversations."

Multinational bank

“We have improved margin management from implementing the Brilliance tool, and the CFO and CEO would agree with me. The Brilliance solution forces us to put more discipline around our pricing.  I definitely think there has been a distinct improvement, an overall five basis points improvement on the average deal.” 

Executive director, credit portfolio management, banking and financial services Institution

“We use this measure called additional value added (AVA) that considers cost of capital and performance over a determined return on capital. We’ve found that branches that consistently use the Brilliance system show 20% to 25% above other branches in terms of AVA. The old system was too simplistic and had too many assumptions that couldn’t work.”

THOMAS VILLADSEN, CHIEF ECONOMIST, JYSKE BANK

Relationship Pricing and Customer Profitability

“Without the insight from the Brilliance solution, we would not necessarily have these conversations that push for additional business.”  

Commercial finance officer

“The Brilliance solution gives our relationship managers something concrete — a standardized consistent view and understanding. It gives them the tools to have the right kind of dialogue with our customers."

Commercial finance officer, regional banking corporation

 “What used to happen is we would do an old deal at lower pricing, if we got additional follow-up business. In the past, we didn’t know if that business happened or not. Now, we can go back to management and the relationship manager, and say this is still outstanding. The introduction of that process has made a huge difference overall, and cross-sell convergence has grown substantially stronger within a year.”

MANAGING DIRECTOR, MULTINATIONAL BANK

NEW BUSINESS INSIGHT AND REAL-TIME PORTFOLIO ANALYTICS

“The Brilliance solution is akin to a Bloomberg screen on an otherwise unlisted and invisible market.”

Brendan McInerney, HSBC

“With spreadsheets, we can’t differentiate between deals that got accepted and deals that did not go through.”

TIER 1 GLOBAL BANK

“Without the insight from the Brilliance solution, we would not necessarily have these conversations that push for additional business.”  

Commercial finance officer

“People have good awareness of what’s happening in the market, what size of cross-sell and market penetrations we have been able to achieve in different sectors. When pricing deals, we can now offer several scenarios and options. These choices offered increase our chances of winning.”

TIER 1 GLOBAL BANK

“One innovation was the addition of approval workflow. By approving the deal in the Brilliance system, we can use the data to see who has priced the deal and see which of these is real. We can run management information that is forward-looking. We have 8,000 people around the world originating loans. We now get forward-looking early indicators of what the sales force is doing.”

Head of portfolio management analytics, leading multinational banking and financial services company

INTEGRATION & INCREASED OPERATIONAL EFFICIENCY

“Brilliance enables us to seamlessly integrate deal and relationship risk return measures with our in-house models and Moody’s KMV DealAnalyzer in a standard deal and relationship profitability application delivered through a single desktop platform.”

Tier 1 Global Bank

“Now all we need is one person to look at the Brilliance system, do analysis, control workflow, and work with the relationship manager. We are at least two times or three times as efficient as before.”

Portfolio management team

“The problem with the other tool is that it was embedded within our customer management web flow system. It was one small component of this beast of a thing, and to make changes to that, you were a slave to release cycles and processes.”

Tier 1 Global Bank

ACCURACY

“Accuracy is probably the No. 1 benefit of Brilliance DealPoint. The DealPoint deployment to replace our old tools meant that we came up to speed with all our return on capital metrics. We can now get the level of precision that we want in deal technology.”

director, multinational bank

“Prior to the implementation of DealPoint, we couldn’t measure return on capital for deal origination accurately, and it created an environment of mistrust in our estimates. With DealPoint, accuracy was an important benefit, particularly on the institutional side where you’re doing deals that are a few hundred million. If you’re doing a $500 million revolving facility, you want to have that level of precision and make sure you’re not going to make a wrong decision.”

Tier 1 Global Bank

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